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Terms & Conditions

CORPORATE AND SOCIAL RESPONSIBILITY POLICY

BIGXpress Global Logistics Ltd objective is to generate sustainable prosperity for our customers, employees and stakeholders through our business operations. BGLL is committed to conducting business responsibly at all times, which means respecting the safety and health of our employees, protecting the ecosystem, respecting the rights of our employees and the residents of the communities in which we operate, and contributing to the sustainable development of those communities

BIGXpress Global Logistics Ltd Social Rresponsibility Policy is rooted in our company values, aided by global standards and best practices, and driven by our aspiration for excellence in the overall performance of our business. Through the efforts of each of our employees, BGLL Ltd is resolute to take pride in being responsible, respected, and welcomed.
BIGXpress Global Logistics Ltd Compliance Committee is responsible for the execution of this policy and will make the necessary resources available to realize our corporate responsibilities. The responsibility for our performance on this policy rest with all our employees at BGLL.
This Policy shall be understood, implemented and maintained at all levels of the organization as well as being reviewed periodically for its continuing suitability and effectiveness

AIM AND SCOPE
The intent of this document is to create awareness amongst all employees of the organization about the significance of business ethics and the Company’s commitment to ensuring the same. Compliance with this document is mandatory, and exceptions are not permitted.


WHAT IS ETHICS?
Wikipedia defines “Business Ethics” as “the field of ethics that examines moral controversies relating to the social responsibilities of business practices, in any economic system.” It looks at various business activities and asks, “Is this ethically right or wrong?” As a company and organization, this is what concerns us the most.


WHY ETHICS?
It is essential that we understand how we, as individuals and as employees of this company, should act towards one another, our customers, our clients and anyone we deal with during the course of our professional day.
In essence, ethics is all about what kind of people we are and what values guide us in our daily activities, and how these values guide us in the way we make decisions as we conduct the business of the company. A company, once damaged by scandal, improper conduct or even the appearance of it, will never regain its reputation. This will affect the entire organization, regardless of who was responsible.


COMMITMENT AND RESPONSIBILITY
BIGXpress Global Logistics Ltd is committed to ensuring that all its activities are conducted under all applicable legal and regulatory requirements and the highest standards of ethical business conduct.
It is the responsibility of all BGLL to ensure that none of BGLL businesses engages in practices which violate legal or regulatory requirements or which fall below these standards. Any BGLL employee engaging in business practices which violate legal or regulatory obligations or fall below the standards of ethical business conduct may be subject to disciplinary action, which may lead to dismissal and/or personal, criminal or civil liability.
It is the responsibility of each BGLL employee to ensure that they report an infringement or suspected infringement, legal or regulatory, to their direct manager or a member of the Compliance Committee following Company Policy on this subject.

Popular Questions

This brief document outlines what the company regards as appropriate or inappropriate in our day-to-day dealings: what we consider to be our Company Ethics.
Our Business Ethics represents the way in which we interact and deal with all types of clients, customers, agents and network members from all around the world. With such a variety of relations being formed involving different cultures and ways of doing business, our Company Code of Ethics, with values and principles which are robust and have endured the test of time, will eliminate uncertainty and assist in making the right and ethical decision.
The corporate conduct of BGLL is based on acting responsibly, honestly and with integrity at all times, and BGLL employees are required to work in the best interests of the Company. The Company’s interests may be jeopardized
in the event of any conflicts of interest involving its employees, mainly if any such dispute gives rise to any issues of bribery and corruption.
BIGXpress Global Logistics policies are supported by further guidance notes and the application of common sense, logic and the basic standards of behaviour expected in the local and international ecosystem in which the Company participates. These should assist in guiding each employee in determining the correct course of action when dealing with ethical standards in the performance of their daily working lives.
Our Business Ethics Policy provides employees with the fundamental principles required to govern the behaviour of all Bigxpress Global Logistics Ltd employees in the performance of their duties. A guiding principle should be that neither BGLL overall integrity nor its local reputation would be damaged if details of the business practice or transaction were publicly disclosed.
While it is impractical to try to cover every potential circumstance, the following descriptions of the standards are intended to assist employees. Failure of employees to observe the terms of the Ethics Code or any of the supporting BGLL policies and guidance notes may constitute a serious disciplinary offence and involve the termination of their employment.
If any employee believes that the standards of the Code and related policies are not being correctly adhered to, they should raise these concerns immediately. For this purpose, BGLL has instituted measures ensuring that any Employee who brings forth such a concern can do so without fear of either being punished or any retaliatory action being taken.
Below is a list of Codes related to issues which we as a company face on a day-to-day basis. This list is not limited to the below items and should not be construed as such.
A simple rule of thumb: If something does not appear right or causes one to think twice or more about it, then it is probably better to seek advice first

In conducting day-to-day business activities, all employees are to follow and observe the local laws, rules and regulations of the country they operate in. This is mandatory for all Bigxpress Global Logistics Ltd employees.
ACCURATE RECORDS
Bigxpress Global Logistics Ltd mandates that all Company Records at all locations be reliable and maintained by QMS requirements which are derived from recognized and standard business practices globally. In addition to records being accurate, business records and documents are retained or destroyed only according to the guidelines of the Company’s Control of Records Procedure. To ensure proper checks and balances, each BGLL ooffice
has a dedicated Finance Manager to ensure that accounting records are accurate, and receipts and expenditures are itemized and backed by supporting documentation and paperwork. Apart from regular periodic internal audits, external audits are also conducted yearly to ensure best practices are being adhered to.

A situation that creates, appears to create, or might create a conflict of interest between personal interests and the interests of the company must be avoided at all costs. To ensure compliance with Company Regulations, employees must declare any information which would impede their ability to follow this regulation in their day-to-day activity or operation. Business activities are to be carried out impartially and fairly, and no concessions are to be given in exchange of any personal gains. This also applies to receiving gifts, presents, etc., which can have the effect of providing preferential treatment to the donor.
GIFTS
Gifts of any kind which will or can influence, compromise or obligate the receiver (company employee) shall not be accepted, irrespective of the reason or cultural reason behind it.

Company information (be it e-mails, letters, manuals, agreements, contracts, etc.) is just that: It is the information of the Company and not to be shared with anyone outside the Company or even within the Company if there is no business reason for it. Similarly, any information obtained from a customer is not to be disclosed or shared outside of the Company, and even only with those within the Company to whom it pertains.
In short, no Employee is permitted to disclose any Company trade secrets (commercial or otherwise), nor any confidential or personal information that they have been given access to for them to carry out their duties properly. This obligation may also extend to a fixed period after an employee leaves the Company as well.


The resources provided by the Company are there to assist employees in performing their day-to-day responsibilities efficiently and productively. While the Company ensures that all needed resources, be it equipment or otherwise, are provided to aid the employee in effectively carrying out Company business, the employee is responsible for ensuring that these resources are used for work and work-only purposes. Under no circumstances
are these resources to be shared with anyone outside the Company or to be used for private purposes. Similarly, employees are responsible for taking appropriate measures to protect these resources.
PERSONAL CONDUCT


Every employee of the Company, irrespective of their position, represents the organization to the outside world. The way they present themselves is the way our Company is perceived. Therefore, the highest professional standards and etiquettes must be followed at all times, irrespective of any situation or conflict. This applies to interaction within the company also.

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